Polki jewelry is made with uncut, natural diamonds that retain their original, unpolished form. These diamonds are typically set in gold using traditional techniques for a unique, antique appearance.

Traditional diamond jewelry features cut and polished diamonds for extra brilliance, while Polki diamonds are raw, retaining their natural glow and character. This gives Polki pieces a vintage, earthy charm.

Authentic Polki pieces will always use natural, uncut diamonds. Check for certification of authenticity from trusted jewelers and look for natural imperfections and inclusions typical in uncut stones.

The price reflects the use of real uncut diamonds, gold, and especially the extensive, traditional craftsmanship required to make each unique piece.

Both are traditional Indian jewelry forms, but Kundan uses glass stones set with gold
foil, whereas Polki uses real, uncut diamonds.

While durable, Polki pieces are often ornate and best suited for special occasions, but
simpler designs can be worn more regularly with proper care.

The primary settings are Closed Setting (traditional, with gold foil backing), Open Setting (minimalist, light-enhancing without backing), Jadau Setting (lac and gold foil embedding), Kundan Setting (gold foil encasement with enamel work), and specialized types like Badroom and Takkar settings which involve edge-to-edge stone placement.

Closed Setting has a reflective gold foil backing that intensifies sparkle but results in heavier pieces. Open Setting leaves the diamond backing exposed, allowing more light to pass through and creating lighter, more modern designs.

We generally craft all our jewelry using open settings to enhance the beauty and brilliance of the Polki diamonds used.

Indeed yes, from designing to the sparkling product in your hand it’s all handcrafted.

We offer handcrafted jewelry in the following styles:

• Classic
• Contemporary
• Fusion
• Occasion Wear
• Everyday Elegance

Thoughtfully designed and soulfully crafted, our collections are perfect for gifting, celebrating, and everything in between. Whether you're a bride looking for elegant jewelry for your closest girls or searching for a gift that speaks volumes—Polki Stories has something personal for every story.

Known for our fine craftsmanship and modern design language, Polki Stories brings timeless Polki into the world of accessible luxury. From festive heirlooms to lightweight keepsakes, our jewelry is made to be lived in—crafted with purpose, designed with heart.

Polki Stories is where emotions meet elegance. Rooted in the legacy of Raniwala 1881, our jewelry isn’t just worn—it’s gifted, cherished, and passed on. Whether it's a mother celebrating her daughter’s next chapter or a bride thanking her bridesmaids with sparkle, every piece marks a meaningful moment.

To preserve the beauty of your jewelry, avoid direct contact with water, perfumes, and harsh chemicals. Store your pieces in a cool, dry place and clean them with a soft, dry cloth.

For more details on the carefully selected materials used in our jewelry, you can click here. If you have any questions or need further assistance, please feel free to contact us at online@polkistories.com. We're here to provide you with all the information you need and ensure a seamless shopping experience.

Selecting the right size for your jewelry is crucial. While our product sizes are accurately listed, we are happy to assist with any further questions. Please reach out to us at (+91 9571119061).

We do offer customizations on all our jewelry, be it changing gemstone color, using different metal or sizing queries, please get in touch with us on +91-9571119061 or online@polkistories.com to assist you further.

While placing your order, just before the check-out you will have a box where you can leave a note about your order – feel free to tell us your message there, we
will make sure it is added to you order.

Yes, all our orders include a complimentary GSI/SGL Jewelry Certificate. You can verify the authenticity and certification of your jewelry product by visiting the following links. https://polkistories.com/pages/certification

Repairs at Raniwala are meticulous. We'll start by asking you to send us images of the jewelry piece at online@polkistories.com

Once we review the images, we’ll get back to you with a repair quote. In some cases, our master jeweler will need to inspect the product in person.

If you are satisfied with our quote, you may return the item for repair. Please note that shipping costs will be at your expense.

We use natural gemstones, each with its own unique character, including slight differences in color, inclusions, and clarity. Additionally, our jewelry is handcrafted in precious metal, so minor differences in finish or setting details may occur. These subtle variations are not imperfections—they are a testament to the authenticity and artisanal nature of each piece, making your jewelry truly one of a kind.

Jaipur - Plot No.1, Hawa Sadak, Geejgarh Vihar Colony, Bais Godam, Jaipur, Rajasthan, 302006.

All payments on the Website are securely processed through our payment gateway partner. We accept credit and debit cards including Visa, MasterCard, American Express and Razorpay.

For any payment or order related issues, reach us at online@polkistories.com

Absolutely! Your credit card information is 100% safe with us. We use secure encryption and fraud protection for all credit card transactions. 

Yes, you can. All you need is to connect with our Purchase Assistant.

Uh-oh. We suggest trying an alternative payment method. But if you still face an issue, please connect with our Purchase
Assistant.

Yes, we do offer gift cards. Please follow the link: https://polkistories.com/collections/gift-card

No, at the moment payment through installments is not available but we are working on it. For more information on this you can connect our purchase assistant.

For any return, please inform us promptly or within three (3) business days from the date of receipt of your order with a video clip and necessary photographs (necessary for RJPL’s verification purpose). You must inform/notify us for the same by sending an email on online@polkistories.com.

The purchase can be returned within 48 hours after delivery. 35% will be deducted from the invoice. GST / Taxes & duties are not refundable.

RJPL will replace the items free of charge if possible or issue a refund for the purchase price of the goods to the credit/debit card used for online shopping. We will refund the purchase price of the jewellery and the shipping charges. Refunds will only be made after we have received the shipment in its original packaging.

Please refer our return policy. Please follow the link: https://polkistories.com/pages/returns-exchanges

Yes, by connecting with our Purchase Assistant you can have real time updates about your return order.

We offer Free Standard Shipping in India.

Yes, we do. In fact, we offer free shipping on international orders above $3000.
However, Orders below $3000 costs INR 7000. Please note that local import duties and taxes may be applicable, and these will need to be covered by you.

Orders for products tagged with 'Express Shipping'(ready to ship) will be processed
and shipped within 1-3 business days via standard shipping. Make-on-order items will be shipped through standard shipping by our official logistics partners within 7-21 business days, once payment reflect in our account. Order placed on Sunday & public holidays will begin processing the following business day. In rare cases, a slight delay might be caused due to unforeseen circumstances (or) any change in government policies, etc.. Shipping & delivery to Metro cities or locations will be faster.

Yes, for Ready to ship order please inform us within 24 Hours and for Made to Order within 72 Hours.

Please email your requirement to us at online@polkistories.com  

Before the shipment is ready for delivery, you'll receive an email notification from the carrier. In case you aren't available, they'll attempt the delivery next day so on and so forth thrice.

We don't want that to happen to anyone. But just in case it does, you don't need to worry. Our packages are fully insured and we'll take full responsibility if yours is lost in transit. It generally takes 8-10 working days for the carrier to investigate and declare the package lost.

Let us know about your package and we’ll help you get your jewelry remade and shipped as soon as possible

You will have to pay the applicable duties, VAT, taxes or surcharges levied or charged by the respective country directly to the shipping carrier. They'll take care of everything when they contact you for delivery.